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The computer or router via ethernet to update the firmware. It is extremely unlikely that an unsuccessful firmware The event of a power disconnect during the firmware update Have a fail-safe mechanism that will prevent damage to the unit in Be sure to restart your computer after theĥ.) Firmware- the web control app will notify you when a new Remove any additional Thunderbolt devices whenĤ.) Driver- make sure you are running the latest version of the Same principal applies when daisy chaining via a Thunderboltĭock. Signal path and connect directly to the computer’s USB port. When troubleshooting, make sure to take the hub out of the If you must use a hub, we recommend using a powered Be sure to export any custom presetĢ.) Cable- a bad cable can cause a number of unusual problems.īe sure to test multiple USB and/or Thunderbolt cables.Īdditionally, you will want to test connections to all USB orģ.) USB Hub- USB hubs are notorious for causing connection A rest will delete any customĬonfigurations or presets.
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MOTU Pro Audio interface troubleshooting macOSġ.) Reset- in rare circumstances, it’s possible for the unit toīecome “wedged” or “frozen”.
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For me the manual driver de- and reinstall (at the very end) was most effective. What helped - at least 90 % for me was some instructions I had received from the motu support, not sure I can attach them here. Thanks for any insight you guys have, and have already given. My MOTU's are firewire capable, maybe I'll give that a shot. Perhaps USB has just been jacked for years. Our previous interface was an older Thunderbolt AJA video interface. So this problem has been a huge pain to sort out. Then it will randomly drop out and become out of sync. So we'll see.Īgain, we've gone as many as twelve 90-minute shows or so, with no problems. And neither has had dropouts in about 8 shows.
I've disabled Network Midi on the A machine, and only sent the commands from the B machine. Unfortunately, there's no feedback or indicators in the Ableton window (top right) or Activity Monitor that give any clues. I'm confident that it's either a MOTU problem, or Network Midi problem, or a combo of the 2. The same problem persists with any Live version starting with 9.6.2, so I left the OSX alone for the time being. I've had this issue on two different Macbook Pro's, a 2011 with 10.8.5 and a 2015 with 10.11 El Capitan.
While that may not affect your specific problem it should be worth a try at least. Why are you guys not even contemplating macOS 10.12 "Sierra"? Long standing Coreaudio bugs were fixed in this version.
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